Overview
Service Desk Analyst – 1st Line
Based Full-time York office
£23-26k
Our client are an IT service provider who are expanding their
current team and now looking for a 1st Line Service Desk Engineer.
The role:
· 1+ years experience in a helpdesk or 1st line support background
· Service management
· Ticket logging
· 1st level support
· Customer engagement
· Speaking and communicating clearly via telephone to customers
Ideal Candidate:
- Excellent customer service skills
- Experience in a technical support role
- 1st line support
- Want to grow a long term career
Why join?
· Personal growth
· Long term career path
· Training and technical training
This job was originally posted as: https://thecareerwallet.com/stats/track/MTUyNjc5MTIxNy18LTE0NS18LTcw