Housing Concierge Worker (Nights)
BDS Recruitment are currently working in partnership with a large well know crime reduction charity who are looking for a Housing Concierge Worker to work with young people between the age of 16-21 within the Lincoln area.
Purpose of the job:
To deliver a high quality service to residents and will be responsible for managing the safety and security of the building.
The young people are split into three categories dependant on need. These are general, complex and young parents. The young people can have a range of issues from self-harm to behavioural issues.
we want people that encourage and empower young people and help them with choices in life.
Duties and responsibilities
Act as an initial point of reference for service users and external agencies while on duty.
Use the intranet (OneSpace), e-mail and other basic communication media as appropriate and where necessary.
Implement night security systems, ensuring overall safety and security of the housing service and respond to faults as discovered.
Monitor access to the services and visitors.
Meet the requirements of health and safety policies and practices.
Log and report incidents and anti-social behaviour.
Carry out domestic tasks (cleaning communal areas) to a high standard ensuring that the immediate environment of the service user in relation to service provision is well maintained, clean, and tidy and assessed for any fire and health and safety risks. This should be achieved by taking appropriate follow up action directly or through the relevant third party.
Effectively record information. Maintain up to date records and produce relevant reports as required. Ensure handovers at the start and end of shift with operational staff.
Attend team meetings when required.
Advise management promptly of any signs of problems or concerns about service users.
Meet individual performance targets and contribute towards meeting team performance targets in respect of the service.
This position requires an Enhanced DBS Certificate.
Shifts covering full time hours.- 4 on 4 off. 10pm – 8.15am
Payrate is £11.48 p.h PAYE plus holiday pay.
This role is temporary ongoing position