Overview

Showroom Consultant

Cordant People are urgently recruiting for a Showroom Consultant to join our clients long established family business based in the Swansea area. 

Contract: Permanent Position

Salary: £25,000 (Negotiable) 

Hours of work: Shift times mid week: 9:15am-5:30pm Saturdays: 9.15am-5pm.

Working 5 Days per week including Saturdays (Every 4 weeks will have a Saturday off and therefore would work Mon-Fri and when working a Saturday you have Sunday and a week day off)

As the client is in the retail sector, you are required to work bank holidays 10am-5pm. 3 bank holidays minimum per year are required to work and for each bank holiday you work, you gain 2 days off. 

Key responsibilities:

Welcome customers into the showroom, establish their needs and advise on the relevant products. 

Showing customer products and service on offer/ helping them choose the right product

Booking customer appointments 

Understand and capture customer requirements/ vision to ensure their expectations are met.

Explaining key documents to customers so they are clear on what they are receiving as part of their purchase.

Follow up on customer enquiries. 

Ensuring the showroom is clean and presentable at all times.

Carry out general admin duties e.g., quotations and other admin work as required

  Key Skills:-

Previous showroom experience is desirable but not essential as full training is given. Ideally you will have similar experience in a role with significant customer interaction

Good communication skills

Able to work as part of a small team

Great attention to detail and accuracy

Adaptable and well organised

A friendly approach and ability to engage customers is essential

Be able to work independently, as well as working as part of a small team

Confidence and ability to generate leads into viewings

IT proficient in Word, Excel and the Microsoft 

Excellent customer service and customer facing skills

Full training and ongoing support will be provided

If you feel you are the right person for this role, please submit your CV for immediate response.

Cordant People are an equal opportunities employer

CP2