Overview

Service Manager

Service Manager required for our client who are a market leader providing and servicing innovative solutions and products for smoke control, ventilation, climate technology and solar shading. The Scheduling Manager will work within the Service Division that specialises in providing a planned preventative maintenance programme and repair service for clients in the smoke control, climate control and building design fields.

The Service Manager will manage the full scheduling team and assume responsibility for all orders from point of receipt on Baan through to job completion. You will ensure that all service contracts are delivered within the contract period and customer repairs are carried out within an acceptable time frame. Sales turnover will be maximised by ensuring all available employed and subcontract labour is fully utilised. Project related information must be presented to their clients and operatives in a professional manner. This role forms a pivotal link between the office based team and the rest of the division.

The most successful candidate would need to have solid people management skills within a service environment preferably with scheduling experience. Experience with Sales Force Lightning would be advantageous as would be for the candidate to have managed or been involved in the implementation of a new CRM and/or scheduling package.

If successful, the candidate will need to carry out a short 10 – 15 minute introduction presentation.

Service Manager Position Requirements

Proficient with Microsoft office
5 years' experience within a similar management role
Desirable to have experience within the HVAC industry
Desirable to have experience with Sales Force Lightning

Service Manager Position Remuneration

Salary up to £39,000 depending on experience
25 days holiday + BHs
Free onsite parking
Award winning pension scheme
Office hours are Monday – Thursday 08:00 – 16:00 and Friday 08:00 – 15:30We, Bennett and Game Recruitment, a technical recruitment agency based in Chichester are acting as a Recruitment Agency in relation to this vacancy.

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