Overview

Do you want to work for one of the world’s largest manufacturers of construction and utility equipment? Our client is looking for a Product Support Service Administrator to provide general administrative duties to support the service operation. This is ideal for a candidate who is well organised and has an enthusiastic approach.Product Support Service AdministratorPermanent£22,895.60-£25,426.41Monday-Friday 08:00-16:00 or 09:00-17:00RedditchProduct Support Service AdministratorJob DescriptionAnswer calls and redirect to relevant persons.Data processing: Write up Engineer’s reports to ERP system, price up jobs on ERP system, create Pro Forma for customer, email customers with prices and job sheets, collate photographs / job sheets and update to ERP system, timesheet processing, raising purchase orders & Receipting Invoices and use of telemetry software.Contacting customers via phone and email.General Administrative duties.Filing documentsSupporting admin staff to maximise monthly revenue invoicing.Contact customers to ensure correct billing and purchase orders are received in a timely manner.Correct and accurate data processing.Product Support Service AdministratorEssential Experience/Skills/QualificationsGood knowledge of Microsoft Office.Good general ICT knowledge.Ability to work to tight deadlines.Excellent attention to detailGood telephone mannerProduct Support Service AdministratorCompany BenefitsCompetitive SalaryUp to 27 days holiday linked to service, plus bank holidays and Christmas shutdown.Employee Assistance ProgrammePension SchemeCareer development/progressionDeath in service benefitIf you feel you’re a good fit for this position, please click ‘apply

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