Second Line Support

Second Line Mobile Engineers are at the forefront of the business dealing with client’s issues. Responsible for onsite support to clients and being an escalation point to First Line Engineers on Helpdesk. Working efficiently and productively to achieve and exceed SLA’s, KPI’s, and profitability targets.

Key tasks:

• Onsite reactive support

• Outsource Engineer at customer …

This job was originally posted as www.totaljobs.com/job/93354753

£25k – 30k per year + car