Overview

Sales Exec/Account Manager – Working from Home

Sales Executive/Account Manager – Working from home

£21k basic plus commission plus excellent benefits!

Monday to Friday flex hours

Vanta Staffing are recruiting driven individuals with excellent customer service skills to work for this fantastic outsource contact centre who provide solutions to clients across the UK and overseas. Working from home, you will be speaking with clients to help them achieve their business targets and give the customers a great experience.

If you are an ambitious, enthusiastic, driven individual who is willing to work hard to achieve results and reap the benefits that come with them, then this job is for you.

Duties and responsibilities:

– Have the ability to build strong rapport with customers, demonstrate active listening and use suitable questioning techniques to identify the customers' needs.

– Look after the clients' brands and promote their products and services.

– Remain calm and professional when in a challenging situation, maintain a courteous and friendly manner when interacting with customers.

– Focus on customer satisfaction and customer retention and work towards team and individual sales targets and goals.

– Follow up with customers on quotes, when arranging call backs or when closing a sales including relevant administrative tasks associated with the sale such as processing orders, completing applications or forms submitted by customers and sending out introduction emails or letters.

– Cross-selling and promoting new products or services.

Requirements of the Role:

– UK resident

– Aged 18 or above

– English speaking

– Basic communication skills (verbal and written)

– Be PC literate

– Previous sales experience (not essential)

– Previous experience in a target driven environment (not essential)

Benefits:

– Life Assurance

– Pension scheme

– Monthly or quarterly commission structure

– 28 days holiday

– Company events

– Workout videos

– Financial wellbeing articles, blogs and advice

– Mindfulness videos and tips to reduce stress, increase productivity and help you sleep better

– Employee Assistance Programme, giving access to 24/7/365 confidential mental health, financial and legal support

– Vouchers and discounts from hundreds of retailers

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Vanta Staffing Limited is acting as an Employment agency in relation to this vacancy

work from home