Operations Planner

Who we are:

Avove is a new, independent utilities infrastructure business, formed from the utilities division of leading infrastructure services company, Amey.

We design, build and maintain the UK’s utilities infrastructure to help transform local communities for the better.

We are proud to work in partnership with our clients, including Severn Trent, United Utilities, Yorkshire Water, Scottish Water, Northern Powergrid and Scottish Power.

The Role:

Our Planning team is growing, and we are looking for motivated individuals to come and join us here at Avove, a business who cares about their colleagues.As an Operations Planner you will ensure work is coordinated and scheduled efficiently for our Field Operatives who cover the North West. This is a full time permanent role based at our office at Brighouse.


  • Complete set productivity targets for planners
  • To plan a full schedule of works in line with the set targets i.e. commercial & to be planed ahead by 7 days.
  • To keep a track of Ops non-completions throughout the day and plan top-up work to meet the completion targets.
  • To work closely with stores/supervisors in order to plan and complete jobs.
  • Answering and resolving customer enquiries and demonstrating ownership of the problem
  • Answering incoming calls from Customer and Yorkshire Water in line with the contract SLA’s
  • Build effective working relationships with the field operations.
  • Undertake ad-hoc projects as required by the Planning Team Leader.

Skills & Experience:

  • Excellent communication skills at all levels
  • Excellent time management
  • Client & Customer focused
  • A drive to move forward and bring betterment in all that is done
  • Good IT Skills – Word/Excel
  • Strong admin skills
  • Good interpersonal skills
  • A good knowledge of the scheduling function.


We offer a competitive salary that is based on proven skills and experience. Hard work is celebrated and rewarded. We recognise that one size doesn’t fit all so everyone has access to a variety of flexible benefits that work for you.

  • Min. 24 days holiday plus statutory holidays (option to buy more)
  • Company pension scheme
  • Life assurance
  • A selection of lifestyle benefit options
  • Financial wellbeing programme
  • Employee assistance program for health and wellbeing and onsite mental health first aiders to support our colleagues
  • We love to give back so we offer you volunteering days in your community and charity matched giving where we will boost your fundraising

Our main value is to “Move Life Forward” and we are committed to developing our colleagues and encouraging personal growth, in conjunction with a flexible working approach so everyone can thrive in an inclusive and open environment.

We encourage you to apply for this role as soon as you can. We recognise talent waits for no one, so we progress candidates independently through all stages of recruitment process.

This job was originally posted as: https://thecareerwallet.com/stats/track/MTQxMzE1NTkwMi18LTE0NS18LTU=