Operations Executive

About The Role We are looking for an Operations Executive to join our rapidly expanding B2B and Microtricity Teams. We are seeking a detail-oriented and proactive Operations Executive to join our rapidly expanding B2B and Microtricity team. The role holder will play a critical role in ensuring accurate and timely reporting of data and information across various departments, supporting the administration of the sales commissions schemes, as well as supporting with other operational tasks within the Operations team. This individual will collaborate closely with different teams to gather, analyse, and present data that supports informed decision-making and contributes to the overall success of B2B and Microtricity. Core Responsibilities… Validate and consolidate data from multiple sources and systems. Ensure data accuracy and integrity by performing regular data quality checks. Maintain a variety of reports, dashboards, and visualizations using reporting tools. Run scheduled reports for B2B and Microtricity to strict deadlines. Distribute reports to relevant stakeholders through various channels. Maintain data governance standards to ensure data accuracy, consistency, and compliance with regulations. Assist in the delivery of projects where required. Work with the B2B and Microtricity leadership groups to Identify key performance indicators and service level requirements. Provide excellent customer service both internally and externally. Assist in the changes to processes, systems, and procedures resulting from analysis and data interrogation to minimise risk and maximise value. Create user guides and documentation for reporting processes. Assist internal stakeholders with data analytics and finding data led solutions to existing problems. Support our Microtricity team with internal and external audits. Support development of B2B growth plans. Support in the administration of B2B’s Sales and external TPI commissioning scheme Various standard and ad-hoc reporting. About You You will have a passion for process improvement and data handling in any format – both of which will come naturally to you. You’ll be a self-starter who is comfortable at working at pace, keeping stakeholders and management continually informed – being self motivated and delivery driven is a given. Knowledge Required: Understanding of energy industry (desirable) Strong skill level in Excel, Salesforce, Power BI SQL knowledge (desirable) Good computer literacy including Microsoft Office Packages Skill Set Required: Experience in the energy industry and FIT Scheme desirable. Ability to think outside the box and challenge the status quo. Able to visualise, interpret & present data, and advise on strategies to improve company performance based on results. Ability to derive and communicate conclusions and recommendations from your analytical results. You are comfortable providing clear commentary on data, both in written form and when presenting to an internal audience. Exceptional analytical skills. High attention to detail. High level of numeracy, accuracy, and problem-solving ability. High level of computer literacy with experience of Microsoft Office Suite. Excellent planning and organisational skills. Advanced MS excel & working knowledge of SQL Essential. Stakeholder management & engagement. Experience using Power BI (or similar). About Us What’s in it for you… Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company’s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it’s people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain’s greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don’t just supply green energy, we use the money from our customers’ bills to make it ourselves too- we build windmills and sun parks in Britain. We call this ‘bills in to mills’. In 2021, we started work on building two new solar parks, and now, in 2023, we’re bringing geothermal energy to our customers’ fuel mix, a first in the UK. We’re also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don’t just focus on energy though- we built Electric Highways, Britain’s leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain’s greenest mobile phone service, Ecotalk. Ecotricity is an equal opportunities employer and is committed to providing equality for all.

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