Mobile Operations Manager

My Hertfordshire based client are a privately owned SME who have been providing commercial cleaning and other soft FM services for over twenty years. They carry out a work on various sites including offices/work spaces, residential, commercial communal areas clinical spaces, retail spaces, theatres, museums and galleries. I am working with them to recruit a full time (40 hours – flexible times based on site requirements) Mobile Operations Manager to assist in the smooth running and high cleaning standard of client sites. The Area the role covers will be the South Midlands and East Anglia (with circa 23 sites). Locations such as Northampton, Peterborough, Cambridgeshire, Bedfordshire, Milton Keynes and North Hertfordshire would be good for candidates to reside in but there is some flexibility in this. The Mobile Operations Manager’s duties will include:
* Provide Operational Management support across client sites
* Completion of Site Audits – with both Staff / Clients via Cleanlink system – resolving issues in a timely manner.
* Manage staff timesheets / holidays via Cleanlink system
* To carry out site out-of-hours spot-checks on a regular basis
* Ensure all Health & Safety procedures are followed and encourage safe working practices on site
* Recruit new cleaning staff members as required using Cleanlink system
* Provide training and support to cleaning operatives
* Provide discipline procedures to cleaning operatives as required
* Diarise, organise, schedule, and manage a variety of tasks and delegate duties to mobile support staff member and site-based cleaning operatives
* Respond to Client complaints and take the appropriate course of action in a timely manner to resolve issues raised.
* Manage stock equipment and supplies of cleaning materials for sites through company app
* Set up / staff / mobilise new sites as required
To succeed in this role, you will need:
* Have a high energy, positive can-do attitude
* Three years relvant experience in the cleaning sector
* A long and established experience in the cleaning industry
* Enjoy training, administration and leading your team
* Have an excellent understanding of cleaning
* Be a natural hard worker who understands that leading by example is the only way
* Be organised and good at time management
* Be reliable, responsible with a flexible approach to work
* Have the ability to work independently and use initiative
* Have excellent attention to detail
* Work well under pressure and be a team player
* Have a good sense of humour.
* Have excellent written and verbal communication skills.
* Have the ability to use Microsoft 365, Cleanlink Management System – experience preferred, but training can be provided
* Clean / Full Driving License
* DBS Check
A company van, laptop, mobile phone and iPad is provided
Salary £27,500, plus bonus, overtime opportunities 20 days plus bank holidays Nest
We do try to reply to each application personally, however as you can appreciate we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore if we do not contact you within seven days your application for this particular role has not been successful. However we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers

Bonus and overtime