Lead Technical Analyst (Data Centre) – Hybrid

Cambridge or Chelmsford

37 hours per week (Hybrid)

Job Purpose:

A fantastic opportunity for a Lead Technical Analyst (Data Centre and Cloud Operations) to work for a vibrant, modern and forward-thinking University. With ambitious plans and a digital vision into the future of using cutting edge technology.


* As the Lead Technical Analyst, you will schedule and supervise maintenance activities.

* Manage a suite of infrastructure resources including the systems, servers, storage, software, applications, databases and data that comprise the information and communications technology (ICT) services.

* As the Lead Technical Analyst, you will fulfil the role of technical lead on large-scale operational activities and projects.

* Monitor the capacity and performance of assigned ICT services and evaluate and recommend changes to existing systems, products and solutions.

* As the Lead Technical Analyst, you will coordinate the technical response to major incidents and large-scale problems for your area.



* Relevant degree and proven experience within Data Centre and Cloud Operations is essential / Microsoft Certified Solutions Associate in an appropriate discipline, will consider part-qualified / ITIL Foundation certification

* Extensive experience of managing a medium scaled enterprise datacentre environment, including provider liaison and management

* Substantial experience of managing Storage Area Networks and fabrics

* Practical experience of corporate-scaled system virtualisation in either a private or public cloud

* Experience of developing support systems, processes and procedures

* Experience leading, managing and motivating a team

* Extensive knowledge of installing, managing and performance-tuning of two or more of the following: Microsoft server operating systems and Active Directory; Microsoft Office 365 and Microsoft Azure; Microsoft Standard Query Language (SQL) database services; Data centre virtualisation and management in a corporate environment


* A Postgraduate qualification or professional qualification in a related technical discipline, chartered where appropriate

* Certified qualification in commercial-scale data centre virtualisation environment

* Microsoft Solutions Expert in an appropriate discipline

* ITIL Practitioner certification

* Practical experience of one or more of the following: Experience of managing cloud-based Infrastructure-as-a-Service (IaaS) solutions; interfacing private and public cloud systems and services in a hybrid data centre environment; Architectural compliance and transitioning solutions to into operational environments; Change and quality management principles and techniques; Previous experience of working in a Higher Education environment; Hewlett Packard server hardware and associated technologies; Hitachi Data Systems network storage solutions; Nutanix server and virtualisation technologies

* Domain Name Server (DNS) implementation and management / Dynamic Host Configuration Protocol configuration and management

* Enterprise architecture principles

* Configuration Management / Service Level Management

* Risk management and impact assessment

* Palo Alto firewall administration / Solarwinds monitoring tools

* Systems Centre Operations Manager monitoring tools

* Datacentre virtualisation using VMware Horizon View and VSphere


* Hybrid working after training period /29 days holidays + bank holidays

* Excellent pension scheme

* Cycle to work scheme

* Childcare vouchers

* Health and wellbeing programmes

* Training and professional development