Overview
IT Service Desk Engineer
Permanent Full Time
Location: Cambridge (CB4)
Duration: Permanent
Hours: 9am until 5:30pm (Monday to Friday)
Salary: Competitive
Job Reference: 34774
Polytec are looking for an IT Service Desk Engineer for our Cambridge based client.
Responsibilities:
* Telephone, email and desk side support
* Setup of desktops, laptops and telephony devices
* Creation and management of support tickets
* Support of audio visual and video conference systems
* Support sessions on use of systems and procedures
Requirements:
* Relevant experience in an IT Support role and the management of support tickets
* Good customer service skills
* Ability to learn and apply attention to detail within defined processes / procedures
* Good interpersonal, communication, time planning, and organisational skills
* Experience of supporting Windows 10 and Office 365
Please contact us as soon as possible for more details or apply below!
We will respond to successful applicants within a couple of days