HR Consultant  – Heriot Watt University


Salary: Grade 7 (£34,308 – £42,155), pro-rata. Plus 33 days of annual leave and 9 buildings closed days. A pension option with HWU contributing 21.6% of annual salary.
Contract: Full time, start date is as soon as possible.
Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry.
Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages. Heriot-Watt is also Scotland’s most international university, boasting the largest international student cohort.
About our Team
Covering all University Campuses internationally, the HR Directorate provides a range of strategic and operational HR Support and Guidance to the Leaders, managers and employees of the University. The services cover the full employee cycle from the point of attracting staff as potential employees, through their recruitment and induction, career development and reward and recognition. There are HR colleagues based in Edinburgh, Dubai and Malaysia organised around five Divisions, Recruitment, Professional & Organisational Development, Reward & Wellbeing, Employee Relations & Policy and HR Operations.
Detailed Description
The HR Consultant role is part of the HR Operations team which delivers a co-ordinated, effective and efficient HR advice and support service aligned to business needs. Our HR Consultants work closely with the HR Business Partners allocated to specific areas of the University.
Key duties and responsibilities
1. Coach, develop and advise line managers to enable and enhance their people and teams to deliver effective performance.
2. Provide timely, professional HR advice and support to managers of Professional Services Directorates within the portfolio for this role, across a range of employment relations issues including general employment law issues, HWU conditions of service and advice on conduct, grievance and enhancing performance.
3. Support managers in handling casework through all stages (early dispute resolution, investigation, hearing and appeal stages), including preparation for employment tribunals and Appeal Board hearings, and liaising with Payroll, the HWU legal advisers, and other external bodies as appropriate
4. Liaise with recognised HWU Trade Union representatives involved in individual cases and with HR Partners and/or colleagues within the Reward and Employee Wellbeing and People & Organisational Development Teams to deliver a joined up service to managers
5. Support HR Business Partners in delivering change management programmes
6. Support HR Partners in delivering bespoke HR solutions to allocated areas, delivering briefings and training sessions as appropriate.
7. Carry out Job evaluations (training provided).
8. Contribute to the development and review of HR policies, procedures and guidance, including Equality and Privacy Impact Assessments, addressing the University’s strategic objectives and values, delivering good practice and compliance.
9. Ensure all case management and other relevant logs are kept up to date to enable appropriate MI and FOI reports to be produced. Work with colleagues in the HR Systems team to produce and present relevant staff data to managers.
10 Be an active participant in project work, leading on specific agreed work packages.
Education, qualifications and experience
These are the criteria on which the short-listing and recruitment selection will be made
1. Educated to first degree level OR equivalent OR equivalent practical experience in the workplace.
2. Associate member of CIPD OR equivalent relevant professional membership OR relevant experience
3. Proven hands on HR Practitioner experience which will be been acquired over a number of years, with a basic understanding of the relevant theory.
4. Good knowledge and understanding of relevant legal, statutory and governance applications and turning them into good practice.
5. Excellent interpersonal, influencing and presentation skills, able to understand and communicate complex issues effectively.
6. Experience of working closely with stakeholders across all levels of the organisation.
7. High level organisational skills with the ability to prioritise major developments and to function effectively in a pressured environment.
1. Coaching and/or facilitation skills and practical experience.
2. Experience of HR Data analytics
3. Experience of using SAP / Oracle, or similar ERP system.
4. Ability to research, analyse and present complex information effectively with good attention to detail.
Competencies, Tasks and Responsibilities
The tasks and responsibilities listed under the following Competency Headings form part of all professional services roles in the University at this level and it is expected that the role-holder will perform them to at least an effective standard at all times.
Initiative and Problem Solving
1. Provide advice and guidance on complex and non-standard queries, using personal knowledge and experience
2. Use initiative and creative ideas to resolve non-standard problems using experience and reasoning to reach an effective conclusion
3. Generate original ideas and innovative solutions through the provision of specialist know-how and advice as appropriate
4. Gather and analyse requirements for systems in order to identify optimum solutions
5. Prepare and deliver training and briefing sessions to provide tools, techniques and support to relevant customers and stakeholders
Clear and Consistent Communications
1. Using all forms of media, including Social Media where appropriate:
a. Write/review papers, policies, guidance and briefings for internal and external audiences and stakeholders
b. Write letters, emails and other direct communication to individuals and groups
2. Interpret, prepare, analyse and deliver reports
3. Providing detailed explanations of systems, procedure or technical information both verbally and in writing
4. Carry out quantitative and qualitative analysis of employment related information, data and legislation and interpret, prepare, analyse and deliver relevant reports, for example when assessing the cost/benefit of introducing new benefits such as Shared Parental Leave, or supporting Athena Swan, Disability Confident and other initiatives.
Planning and Organising
1. Plan, prioritise and organise your own work or resources to ensure the timely delivery of agreed service objectives in line with customer needs
2. Plan, organise, co-ordinate and facilitate meetings, workshops and larger events ensuring effective use of resources and budget.
Service Excellence
1. Provide timely and appropriate guidance and advice on HR policy, procedure, legislation and local processes and contribute to policy/procedure development
2. Provide expert technical advice by acting as an internal and external consultant, advising on the development and application of employment and immigration law, practice and procedures.
3. Create a positive image of the University by being responsive, prompt and courteous when responding to requests or enquiries from customers
4. Proactively seek to understand and react to the needs and requirements of the customer
5. Work with colleagues within Human Resources to contribute to the continued review and improvement of the service to align effectively with business needs.
6. Assist in the setting of standards for the team
7. Produce timely reports for management as requested
8. Liaise with internal and external teams, committees, bodies etc. to ensure an effective service
Team Work
1. Work collaboratively and effectively within the HR Operations team and the wider Directorate, sharing expertise and contributing to the development of the Directorate operational plan
2. Participate in working groups within the university and externally if required, sharing ideas, experience and providing technical advice
3. Contribute to and provide support and encouragement across the team
4. Build cooperation and set example by demonstration a flexible approach
5. Cover for team members, including deputising for senior members as appropriate
Decision Making
1. Provide timely and accurate advice to customers and stakeholders based on your technical knowledge
2. Assess the risks of various options and work with the relevant customer/stakeholder to achieve the optimum outcome
3. Provide professional and specialist advice and support to others to enable development of strategy, direction and vision
1. Demonstrate the University Values at all times through performance and behaviour
2. Participate in ad-hoc duties to support the team/University and for personal development
3. Support newer or inexperienced colleagues within and outside the University by offering support, help and advice
4. Positively promote the University internally and externally through positive behaviour and supporting University-wide activities
This job description is intended as a flexible framework which outlines the key general areas of activity in your position . click apply for full job details



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