Helpdesk Supervisor

We are looking for an experienced Helpdesk Supervisor to join our team on our University of Liverpool contract.

Main Duties & Responsibilities

  • Direct the team accordingly to each day to enable the team to achieve its objectives
  • Develop and implement efficient working methods with the admin manager to ensure KPI’s and SLA’s are met
  • Log calls/jobs on the helpdesk systems
  • Calls/jobs may be received by t…

This job was originally posted as: https://thecareerwallet.com/stats/track/MTQxNjI2Njk5NC18LTE0NS18LTE2Nw==