Overview

Customer Service Executive

Permanent Full Time

Customer Service Executive

Long Bennington

Permanent – Full Time

c£22k

JOB ROLE

Our client is an established and growing e-commerce company who put the customers first in everything that they do. As such, they require an excellent all-round customer service executive to join their team. The customer service team look after the process and ensure the customer has the best experience possible including duties such as.

• Answering customer support emails

• Providing excellent customer service via the telephone

• Creating and following up on quotations

• Processing website orders

• Managing the customer return process

REQUIREMENTS

We would expect the successful Customer Service Executive to have previous customer service skills and intermediate MS Office skills including Word and Excel. They must have an eye for detail, use their initiative and stay calm under pressure.

Owner/driver required due to semi-rural location

Travail employment group is operating as an employment agency