Overview
Customer Service Advisor
Temporary Full Time
Customer Service Advisor
Want every Friday off?! Yes that’s right our client offers a 4 day working week, every week, with the opportunity to earn bonus and commission!
No experience is required as full on the job training will be provided! If you would like to work in a modern, lively call centre gaining exposure to working in an office environment undertaking customer service and administration duties this could be the role for you!
Whatever your background and experience if you are confident on the telephone and enjoy speaking to customers then please apply!
Start Date: ASAP
Location: Norwich
Hours: 33 Hours – 9AM – 6:15PM – Monday – Thursday
Basic Pay: 23+ £9.50, 21–22 £9.18, 18-20 £6.83, from April 23+ £10.42, 21–22 £10.18, 18-20 £7.49
Bonus: OTE £250 – £500 per week
Duration: Temporary – Permanent
Benefits: 5.7 weeks holiday per year, NEST Pension Scheme, Free Parking, On-Site Canteen / Lunch rounds, Amazon Voucher weekly bonus opportunities
Duties:
* Taking inbound enquires and fulfilling questionnaires on their requirements
* Making outbound calls to customers follow web enquires
* Administration to including updating of the CRM system
* Making appointments for sales agents to attend
* Diary management and setting of appointments
* Working to a KPI of 40 appointments per week
* Dealing with 150 – 200 calls per day
Skills and Experience Required:
* Confident, driven and enthusiastic persona
* Great telephone manner
* Great customer service
* Problem solving abilities
* Can do attitude and willingness to learn
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary – Permanent vacancy