Overview

Customer Service Advisor

Are you passionate about excellent customer service? Would you like to join a growing company offering fantastic development opportunities? Or maybe you're looking for some extra income in the run up to Christmas?

We are currently working with an ambitious call centre based in Ipswich who require passionate Customer Service Advisors to join their team on a temporary basis for up to 12 weeks. A variety of shift patterns and hours are available

Role: This is a temporary position for up to 12 weeks, however there may be an opportunity for a permanent role in the future

Hours: 35 hours per week (Full time)
Shifts: 2 shift patterns available, 8am-3pm or 3:30pm-10:30pm
Salary: £8.72 per hour
Start: As soon as possible. Apply now to find out more and get started with your applicationCustomer Service Advisor role:

To provide excellent customer service via telephone and email
To support consumers with a range of difficult queries
To ensure each element of the customer journey is of the highest standard and that customers are satisfied with the outcome
To represent the company's brands to the highest standards
A willingness to learn new skillsCustomer Service Advisor benefits:

Working within a growing call centre, offering excellent service experience
Variety of working patterns available, to suit most lifestyles
Working with a large retail brand, recognised for their superior levels of service
Free parking on site in Ipswich
Potential for long-term opportunities, dependant on performanceCustomer Service Advisor skills:

Previous experience working within customer service, such as call centre, retail or hospitality experience
Willingness to learn and to develop current skills
Ability to handle difficult queries and/or complaints
Previous experience of working in customer service in a retail environment or a role within the hospitality industry
Strong attention to detail

This is an excellent opportunity to gain valuable experience as a Customer Service Advisor and develop your career within a friendly, flexible and growing call centre in central Ipswich

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Free Parking