Overview

Customer Owner

We are looking for a Customer Owner to join our team in Norwich. 

It’s a full time, permanent role with an immediate start available. 

We are a growing business with an exciting vision for the future and looking for dynamic and ambitious individuals to help achieve our goals.

You will be responsible for taking calls from domestic and commercial customers, managing claims and ensuring customers receive excellent service. You will ensure customer claims are managed and completed efficiently from start to finish. You will be responsible for processing and ordering locks and glass through internal IT systems.

Ideal Candidate:

Will have outstanding customer service skills
Will be highly customer focused with the ability to manage on-going customer relationships, understand customer needs and deliver an individualised, tailored service
Will present excellent organisational skills with the ability to prioritise and multitask on a daily basis
Excellent verbal and written communication skills
Knowledge of Excel, Word, Outlook and Microsoft packages
Good problem-solving skills and ability to use own initiative
Able to work collaboratively as part of a wider team
Able to work under pressure and to tight deadlines
Ability to present oneself in a professional manner when dealing with the customers and stakeholders of the business
Does this sound like you? Apply Today by sending your CV to 

Valuing Diversity and Inclusion, we aim to create a workforce that is representative of society where colleagues can be themselves, knowing that embracing differences enhances Evander’s operational capabilities and also helps to create a Great Place To Work. We are proud to celebrate diversity where individuals are accepted for who they are, regardless of age, gender, ethnicity, sexual orientation, religion or ability