Clinical Support Team Administrator

Contract Full Time

Job overview

We are currently seeking an enthusiastic and motivated Clinical Team Support Administrator for our Bury South Child & Family Team. The candidate will work within our Ickworth Lodge Reception Area, supporting all who use that building, including other teams across our Care Group. This team is part of our Suffolk Children's, Family and Young People's services in the Norfolk and Suffolk Foundation Trust. This post is for a 6 month fixed term, 37.5 hours per week, and will have varied Admin duties within, including manning the Reception area and answering telephone Calls. The Post Holder will also be required to cover our vrtual reception area called "Attend Anywhere", answering these calls and moving to the Waiting Area for our Clinical Staff to carry out their appointments.

The Post Holder would provide Administration Support to our very busy Child & Family Team and would be expected to work alongside the wider Admin Team based within this area.

Main duties of the job

You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and service user experience and will also have excellent customer service skills and administration experience.

A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage, as well as Minute Taking and Digital Audio Transcription, however not essential as training will be provided.

Working for your organisation

Benefits included with this role are:

* NHS pension

* a comprehensive in house & external training programmes

* career progression

* starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) Pro Rata

For further details / informal visits contact:

Janet Turner -Deputy Business Support Manager

Sue Clarke – Senior Clinical Administrator