Neighbourhood Response Manager

Salary: £37,628 – £44,268 per annum

Hours: 36 hours per week

Contract Type: Permanent

We have an exciting opportunity for a Neighbourhood Response Manager to join our team in Norwich on a permanent basis.

Managing a regional Neighbourhood Response Team, you’ll be responsible of ensuring that Clarion neighbourhoods are places that residents want to live and neighbourhood and estate services are delivered to a high standard and meet the neighbourhood’s needs; liaising with other departments to identify and agree priorities for improvements; ensuring the team works collaboratively with other teams, residents groups and external partners.

Some of the key accountabilities include –

Ensure the NRT are provided with strong, effective and positive management that establishes a culture which drives performance and delivers high levels of customer satisfaction
Lead in the development and monitoring of neighbourhood plans and local offers to ensure they are delivered successfully with positive outcomes for local neighbourhoods
Ensure that NRT staff have a thorough understanding of and comply with Clarion policies, procedures and business processes

With your experience of team management you’ll be an expert at motivating others and building relationships across the business. You’ll be able to demonstrate strong leadership skills, with a proven ability in influencing and negotiating. You’ll have a strong track record of delivering results along with extensive experience of housing management practice and housing legislation.

If this sounds like an opportunity you’d be interested in, we look forward to hearing from you.

Closing Date: Friday 7th August 2020 at midnight

Interviews will be held via Microsoft Teams on 2nd and 3rd September 2020

For further details on this vacancy, please click ‘apply’.

Applicants must be able to frequently travel within the patch and region.

This post is subject to Basic Criminal Record Check Clearance.

Closing date: 07/08/2020