Full time/ permanent
Monday – Friday, 9:30am – 6pm
Salary: £16,009 – £17,004 pa
Ascendant Recruitment are excited to be recruiting on behalf of our established client based in Kettering. This is a telephony customer service role. We are looking for people with demonstrable customer service skills, be that office or retail. You must be confident and willing to answer/ make telephone calls (all customer service related).
In this role you will make outbound calls and will answer inbound calls. This is a contact centre environment.
The successful candidate will have the following:
Excellent communication and persuasion skills, with an ability to build rapport quickly with customers and colleagues in the field.
Previous customer service and administrative experience.
Logical thinking, and an aptitude for problem solving
Strong prioritisation skills, focused on meeting targets
Ability to be part of a team, working in collaboration with your colleagues
A good working knowledge of diary management products
Strong literacy and numeracy skills
Will be IT literate
If you feel you have what it takes and you'd like to apply, please apply today!
Ascendant Recruitment is one of Milton Keynes and Northampton's leading recruitment businesses. We support job seekers in Administration, Customer Service, Human Resources, & Finance positions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current temporary, contract and permanent positions please visit, like & follow us on Facebook, Twitter and LinkedIn.
Due to the high volume of applications we receive, it is not always possible to get back to you within 48 hours. However, your application will be reviewed by a consultant as quickly as possible and if you are shortlisted we will aim to call you within two working days. If you do not receive a call please do not be despondent. Typically only one candidate can be successful per role! Please apply for any future roles in the same way. Good luck