We are currently recruiting for a full-time, Billing Clerk to join Invoicing Team based at our Warrington depot. If you are ready for an exciting new challenge this new role may be for you. You will be positive, conscientious, reliable, and hardworking individual. With the ability to work as a team and alone to meet tight deadlines, manage data and carry out invoicing checks and data entry. You will have excellent attention to detail and good investigative skills. With a love of numbers and processes which will support you day to day. Using your advanced Excel skills, you will create reporting to enable you to check invoices prior to creation and will manage invoice queries using our Salesforce system. The right candidate will be positive and motivated to provide an excellent level of service to our clients whilst protecting our revenue and meeting our invoicing deadlines.
The ideal candidate will create invoices using our bespoke invoicing system, carry out checks using Excel and other client booking platform reports and will cross check service provider data against our own to ensure that all data has been captured. They will ensure that clients receive a timely and accurate response at all times to invoice queries and will log them on our CRM system to creating reporting for the team supervisor. They will provide accurate quotations, raise credits for authorisation, liaise with the Client Services Team and Key Account Management Team concerning client claims and or bespoke bookings that need to be invoiced. They will relish a challenge and ensure that all invoicing processes are carefully followed to ensure billing accuracy and revenue protection.
Candidates should be resilient and positive. The role is available with the option to work in a hybrid way (days will be allocated) or work full time in the office environment. Training will need to be carried out on site. The candidate will have the ability to multitask with exceptional organisational skills proven in previous roles. We are looking for a self-motivated, team player who is well organised, friendly, numerate and data driven.
You will be required to use various computer programs including Salesforce,Excel, SAGE Line 200 and Outlook as well as our internal systems, for which training will be provided.
An upbeat and positive attitude is essential as is the ability to provide clear communication by email and telephone. Candidates should show initiative and work very well under pressure to meet deadlines, as well as have a strong attention to detail.
Invoicing using our bespoke invoicing system within set SLAs
Invoicing utilising excel to create the backing data and reporting within set SLAs
Invoice checks utilising multiple booking platforms and service provider data
Uploading Invoices to Sage Line 200 accurately
Effectively investigating invoice query cases and providing detailed responses within set SLAs
Raising Credit Notes within set SLAs
Data input for invoicing
Liaising with staff internally and service providers to always ensure client satisfaction.
Billing Team email monitoring using Salesforce
Note this job description is not intended to be all inclusive Employees may also be required to perform other related duties as Negotiated to meet the needs of the organisation
Advanced Excel Skills
Excellent Data management
Exceptional organisation skills
Ability to work well in a team and alone on tasks
Strong numeracy skills
Strong literacy skills
Exceptional attention to detail
Experience in billing
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