Responsible for the final completion and issuing of authorisation reports (AR) and resolution of all queries relating to the invoice validation process as well as general billing and supplier queries.
Provide support to the Bureau Operations team in relation to group supplier invoice queries and to manage the external supplier relationships.
Operation of defined Bureau processes, including database administration and query resolution.
Production of defined performance monitoring reports. Working in close liaison with the Team Leaders and the Service Delivery Managers in order to support the resolution of group contract queries to ensure the smooth and professional implementation and ongoing operation of Utilyx's Bureau Service to Customers