Overview

Cancer affects us all in different ways. We know it can be difficult. Big C is here, across our county, to support anyone affected by cancer in any way.

We have a new full time opportunity for a Support & Information Officer to join our Charitable Operations team at our centres in Norwich.

The objective of the Support and Information Officer role is to enhance the wellbeing of Big C’s service users through the provision of cancer information and support; in person, by telephone and/or video calls, facilitating support groups and referring the users to other beneficial services, such as our physical activity program, health walks, counselling and our wealth of holistic complimentary therapy services.

You will be joining the team at a hugely exciting time as we open the doors of our brand new community centres in King’s Lynn and Great Yarmouth to our services users.  This is in addition to preparing for the opening another Norwich centre on Dereham Road which will provide community based support alongside our existing centre in the grounds of the Norfolk & Norwich Hospital. We are immensely proud of how our services and team have developed over the last 12 months to meet the needs of service users under the restrictions of Covid-19 and are excited about moving forwards in a way that provides the very best support both in person and virtually.

Big C’s Core Values are Respect Empathy Support Trust Honesty.  They provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience to be able to support people who are affected by cancer, including carers, families and the bereaved, and would like to work as part of our small, supportive and friendly team which includes Specialist Cancer Information Nurses and dedicated volunteers, we would love to hear from you.

In return we can offer you challenging but rewarding work, learning and development opportunities, good benefits and a supportive environment that makes employee wellbeing a priority.

The salary is from £16,616.00 to £18,652.00 per annum (full time equivalent). Subject to eligibility/scheme rules, benefits include:

  • 5% employer pension contribution
  • 33 days holiday per annum (full time equivalent)
  • cycle to work scheme
  • company sick pay
  • life assurance

Please see the full job description and person specification for this role: job description and person specification

Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment.  This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.

When applying, please complete the online application fully.  Information to to support your application can be in your attached covering letter or where indicated in the application.  If you are unable to complete online, please email recruitment@big-c.co.uk for advice.

Closing date for applications:  Sunday 19th December 2021 however please note that this vacancy may close earlier if sufficient applications have been received. Initial interviews will be held via Microsoft Teams.

Closing date: 19/12/2021
Application email address: recruitment@big-c.co.uk